Army Enterprise Service Desk Worldwide

In hawaii supporting army.

Army enterprise service desk worldwide.

September 2015 cio g 6 memorandum on army enterprise service desk federation policy related articles. The aesd has a location in europe which supports u s. The army enterprise service desk aesd federation joins 12 army it service desks worldwide to standardize common functions and improve user support. Other it service desks will join the aesd federation in future to improve coordination by establishing a robust network of resources.

Fort lee cascom transitioned baseline it service and support to aesd w and use of the army s enterprise service desk system for all work order submissions on 1 january 17. The army enterprise service desk aesd acts as a cyber sensor strengthening the first line of cyber defense against potential threats to the dodin a. Army forces in europe and africa. Systems and tools are not enough in today s cybersecurity arena.

The aesd is a premier enterprise level service desk which delivers so much more than support for the end user. As of 30 april 2013 the aesd s interactive voice message ivr will be changed. We would like to show you a description here but the site won t allow us. This change is required in order to support the expanding customer base of the service desks.

Ref opord 93 161020 17 army enterprise service desk worldwide aesd w knowledge management support policy. 645 7716 oconus dsn. It is organized as one desk with various geographical locations worldwide supporting all army theaters of operation. Army enterprise service desk aesd phone message update.

Army cyber command arcyber was organized in part to operate and aggressively defend the army segment of the department of defense information network dodin a.